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Documentation
Pondral documentation
The API reference for developers, and the Help Center guides for using the product.
API
- API reference: Endpoints, authentication, and response shapes.
- API overview: What the public API is for and which plans include it.
Help Center
- Help Center: Every customer guide, by topic.
Getting started
- Getting started with Pondral: Add your first brand, set the questions you want to track, and run your first audit, in about five minutes.
Using Pondral
- Running an audit: On-demand runs, automatic weekly monitoring, and which engines run on your plan.
- Reading your AI Visibility Score: How the per-question score works, the 5-factor rubric, grades, and why you should read trends not single runs.
- Managing brands and prompts: Switch brands, add or remove brands, and manage the questions you track.
Plans & account
- Plans, engines, and billing: What each plan includes, how engine coverage and audit limits work, and how to change plans.
- Frequently asked questions: Quick answers to common questions about Pondral: why scores change between runs, why engines disagree, how this differs from SEO, and how to get help.
Still need help?
Email hello@pondral.com with your brand name and what you were trying to do, and we'll get back to you.