Terms of service.
Standard SaaS terms. Plain English. No surprises.
1. The agreement
By creating a workspace, you agree to these terms. If you're using Pondral on behalf of a company, you confirm you have the authority to bind that company.
2. Your account
Keep your credentials safe. You're responsible for activity on your workspace. We'll help you recover if something goes wrong, but we can't undo destructive actions.
3. Acceptable use
Don't use Pondral to harass, deceive, or scrape on behalf of a third party who hasn't authorized it. Don't reverse-engineer the methodology to game scores at scale.
4. Pricing & billing
Billed monthly or annually. 14-day free trial on paid tiers. Cancel anytime — no clawbacks, no fine print. Refunds within 30 days for annual plans, prorated.
5. Liability
We provide the service as-is, with the standard limitations of liability typical for SaaS. We aren't responsible for downstream business decisions.
See also: /privacy and /dpa for the full Data Processing Agreement.