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Legal

Terms of service.

Standard SaaS terms. Plain English. No surprises.

Effective April 1, 2026Disputes per agreement

1. The agreement

By creating a workspace, you agree to these terms. If you're using Pondral on behalf of a company, you confirm you have the authority to bind that company.

2. Your account

Keep your credentials safe. You're responsible for activity on your workspace. We'll help you recover if something goes wrong, but we can't undo destructive actions.

3. Acceptable use

Don't use Pondral to harass, deceive, or scrape on behalf of a third party who hasn't authorized it. Don't reverse-engineer the methodology to game scores at scale.

4. Pricing & billing

Billed monthly or annually. 14-day free trial on paid tiers. Cancel anytime — no clawbacks, no fine print. Refunds within 30 days for annual plans, prorated.

5. Liability

We provide the service as-is, with the standard limitations of liability typical for SaaS. We aren't responsible for downstream business decisions.

See also: /privacy and /dpa for the full Data Processing Agreement.

Last updated April 2026Run a free audit