← Back to Pondral
Help Center
How to use Pondral
Short, practical guides to getting the most out of your AI Visibility measurement.
Getting started
- Getting started with Pondral — Add your first brand, set the questions you want to track, and run your first audit — in about five minutes.
Using Pondral
- Running an audit — On-demand runs, automatic weekly monitoring, and which engines run on your plan.
- Reading your AI Visibility Score — What Citation Strength means, the 5-factor rubric, grades, and why you should read trends not single runs.
- Managing brands and prompts — Switch brands, add or remove brands, and manage the questions you track.
Plans & account
- Plans, engines, and billing — What each plan includes, how engine coverage and audit limits work, and how to change plans.
- Frequently asked questions — Quick answers to the most common questions.
Still need help?
Email hello@pondral.comwith your brand name and what you were trying to do, and we'll get back to you.