PondralSub-Processors
Last updated: April 24, 2026
Pondral uses the following third-party sub-processors to deliver and operate the service. Each sub-processor processes data only as necessary for the stated purpose and in accordance with their own privacy policies (linked below) and any applicable Data Processing Agreements. No personal user data (names, emails, account details) is sent to AI analysis providers. Only brand names, website URLs, and industry context required for analysis.
AI Analysis Providers
| Provider | Purpose | Data Processed | Location |
|---|---|---|---|
| Anthropic (Claude) | AI visibility analysis engine | Brand names, website URLs, competitor names, industry context | United States |
| OpenAI (ChatGPT) | AI visibility analysis engine | Brand names, website URLs, competitor names, industry context | United States |
| Google (Gemini) | AI visibility analysis engine | Brand names, website URLs, competitor names, industry context | United States |
| Perplexity | AI visibility analysis engine | Brand names, website URLs, competitor names, industry context | United States |
| xAI (Grok) | AI visibility analysis engine | Brand names, website URLs, competitor names, industry context | United States |
Infrastructure & Service Providers
| Provider | Purpose | Data Processed | Location |
|---|---|---|---|
| Supabase | Database hosting and authentication | Account data, analysis results, usage records | United States (AWS) |
| Vercel | Application hosting and CDN | Server logs, IP addresses, request metadata | United States (Global CDN) |
| Stripe | Payment processing | Payment method details, billing address, transaction records | United States |
| Resend | Transactional email delivery | Email addresses, email content, delivery metadata | United States |
| Sentry | Error tracking and performance monitoring | Error logs, stack traces, browser metadata (no PII by default) | United States |
Changes to Sub-Processors
We will update this page when sub-processors are added or removed. If you have subscribed to sub-processor change notifications (available via your account settings or by emailing privacy@pondral.com), we will notify you at least 30 days before any new sub-processor begins processing your data.