PondralSub-Processors
Last updated: June 27, 2026
Pondral uses the following third-party sub-processors to deliver and operate the service. Each sub-processor processes data only as necessary for the stated purpose and in accordance with their own privacy policies (linked below) and any applicable Data Processing Agreements. No personal user data (names, emails, account details) is sent to AI analysis providers. Only brand names, website URLs, and industry context required for analysis.
Infrastructure & Service Providers
| Provider | Purpose | Data Processed | Location |
|---|---|---|---|
| Supabase | Database hosting and authentication | Account data, analysis results, usage records | United States (hosted on AWS us-east-1) |
| Vercel | Application hosting and CDN | Server logs, IP addresses, request metadata | United States (global CDN) |
| Stripe | Payment processing | Payment method details, billing address, transaction records | United States |
| Resend | Transactional email delivery | Email addresses, email content, delivery metadata | United States |
| PostHog | Product analytics | Usage events, page views, device metadata (no payment data) | United States |
| Sentry | Error tracking and performance monitoring | Error logs, stack traces, browser metadata (no PII by default) | United States |
AI Analysis Providers
| Provider | Purpose | Data Processed | Location |
|---|---|---|---|
| Anthropic (Claude) | AI visibility analysis engine | Brand names, website URLs, competitor names, industry context | United States |
| OpenAI (ChatGPT) | AI visibility analysis engine | Brand names, website URLs, competitor names, industry context | United States |
| Google (Gemini) | AI visibility analysis engine | Brand names, website URLs, competitor names, industry context | United States |
| Perplexity | AI visibility analysis engine | Brand names, website URLs, competitor names, industry context | United States |
| xAI (Grok) | AI visibility analysis engine | Brand names, website URLs, competitor names, industry context | United States |
Changes to Sub-Processors
We will update this page when sub-processors are added or removed. To subscribe to sub-processor change notifications, email hello@pondral.com and we will notify you at least 30 days before any new sub-processor begins processing your data.