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Document · Subprocessor List

Subprocessor list.

Third parties engaged by Pondral to provide the Services. We notify customers 30 days in advance of any addition.

Updated April 12, 2026Notice period 30 daysTotal 8 vendors
VendorServiceDataRegion
Amazon Web ServicesCloud hosting · primary infrastructureAll Customer DataUS-East, EU-Frankfurt
CloudflareCDN, DDoS protection, WAFIP addresses, request metadataGlobal edge
StripePayment processingBilling contact, payment methodUS
PostmarkTransactional emailEmail addresses, message contentUS
SentryError monitoringStack traces, user IDs (no PII content)US
Anthropic, OpenAI, Google, Perplexity, xAIAI engines under auditAudit prompts only · no Customer PIIUS
LinearInternal issue tracking · customer reportsReported issue content (Customer-supplied)US
HubSpotCRM · sales communications onlyBusiness contact detailsUS

Customers can subscribe to subprocessor change notifications by emailing hello@pondral.com.

Last updated April 2026Run a free audit →